Legal
Privacy Policy
Last updated: 12 August 2026
1. Introduction
World of Cargo (Pty) Ltd ("we", "us", or "our"), located at 22 Mayflower Road, Sydenham, 4091, KwaZulu-Natal, South Africa, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website worldofcargo.co.za or engage our freight and logistics services.
2. Information We Collect
We may collect the following categories of personal information:
3. How We Use Your Information
We use your personal information to provide, manage, and improve our freight and logistics services; process enquiries, quotes, and bookings; comply with customs, import/export, and other legal obligations; communicate service updates, invoices, and relevant notifications; improve our website and user experience; and prevent fraud and ensure the security of our systems.
4. Legal Basis for Processing (POPIA)
We process your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). Our lawful grounds for processing include: performance of a contract, compliance with a legal obligation, our legitimate business interests, and your consent where required.
5. Sharing Your Information
We do not sell your personal information. We may share it with service providers, regulatory bodies, and technology partners as necessary to fulfil your shipment and comply with the law.
6. International Transfers
Given the nature of international freight, your shipment data may be shared with overseas agents, carriers, and customs authorities. We take reasonable steps to ensure such transfers comply with applicable data protection laws.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g. SARS record-keeping requirements of 5 years). When no longer needed, data is securely deleted or anonymised.
8. Your Rights
Under POPIA, you have the right to access, correct, or request deletion of your personal information, object to or restrict certain processing activities, and lodge a complaint with the Information Regulator of South Africa. To exercise your rights, contact us at [email protected].
9. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and collect usage analytics. You may disable cookies in your browser settings; however, some features of the site may not function correctly as a result.
10. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
12. Contact Us
For any privacy-related queries or to exercise your rights, please contact our Information Officer:
World of Cargo (Pty) Ltd
22 Mayflower Road, Sydenham, 4091, KwaZulu-Natal, South Africa
Email: [email protected]
Phone: 087 051 7488